Kohler Touchless Faucet Troubleshooting

Kohler is a reputable brand that offers high-quality kitchen and bathroom faucets with touch and touchless features. These faucets use sensor technology to automatically turn on and off the water flow with a simple wave of the hand or a tap on the spout. This makes them convenient, hygienic, and water-efficient.

However, like any other device, Kohler sensor faucets may encounter some problems that affect their performance. If your Kohler sensor faucet is not working properly, don’t worry. There are some simple steps you can take to troubleshoot and fix the issue.

In this article, I will cover some of the common problems that Kohler sensor faucets may face and Kohler touchless faucet troubleshooting. I will also provide some tips on how to maintain your faucet and prevent future issues.

Kohler Touchless Faucet Troubleshooting

Faulty Batteries

One of the most common reasons why your Kohler sensor faucet may not work is because of low or dead batteries. The sensor and the valve of the faucet require batteries to operate. If the batteries are weak or depleted, the sensor may not detect motion or the valve may not open or close.

To check and replace the batteries, follow these steps:

• Locate the battery pack under the sink or behind the faucet.
• Remove the battery cover and check the battery level indicator. If it is red or flashing, it means the batteries need to be replaced.
• Replace the old batteries with new ones of the same type and size. Make sure to insert them correctly according to the polarity markings.
• Put the battery cover back on and test the faucet.

If replacing the batteries does not solve the problem, try the next possible cause.

Obstructed Sensors

Another possible reason why your Kohler sensor faucet may not work is because of obstructed sensors. The sensors need a clear view of the surrounding area to detect motion and activate the faucet. If there is dirt, grime, soap residue, or any other object blocking the sensors, they may not function properly.

To clean and clear the sensors, follow these steps:

• Locate the sensors on the faucet. There are usually two sensors: one on top of the spout and one on the side of the spout.
• Use a soft cloth dampened with warm water and mild soap to gently wipe off any dirt or debris from the sensors.
• Rinse off any soap residue with clean water and dry with a soft cloth.
• Test the faucet.

If cleaning and clearing the sensors does not solve the problem, try the next possible cause.

Loose or Damaged Wiring

Another possible reason why your Kohler sensor faucet may not work is because of loose or damaged wiring. The wiring connects the sensor, the valve, and the power source of the faucet. If any of these connections are loose or damaged, it may affect the functionality of the faucet.

To check and fix the wiring, follow these steps:

• Turn off the water supply to the faucet and disconnect it from the power source.
• Locate the wiring under the sink or behind the faucet.
• Check for any loose or damaged wires or connectors. If you find any, tighten them or replace them as needed.
• Reconnect the faucet to the power source and turn on the water supply.
• Test the faucet.

If checking and fixing the wiring does not solve the problem, try contacting Kohler customer service for further assistance.

Flow-controlling Valve Malfunction

Another possible reason why your Kohler sensor faucet may not work is because of a malfunctioning flow-controlling valve. The flow-controlling valve regulates the water pressure and temperature of the faucet. If it is stuck or broken, it may prevent the water from flowing or cause the water to flow too slowly or too hot or too cold.

To check and fix the flow-controlling valve, follow these steps:

• Turn off the water supply to the faucet and disconnect it from the power source.
• Locate the flow-controlling valve under the sink or behind the faucet.
• Check for any signs of damage or corrosion on the valve. If you find any, replace the valve as needed.
• Reconnect the faucet to the power source and turn on the water supply.
• Test the faucet.

If checking and fixing the flow-controlling valve does not solve the problem, try contacting Kohler customer service for further assistance.

Software Flaws

Another possible reason why your Kohler sensor faucet may not work is because of software flaws. The software controls the sensor and the valve of the faucet. If there is a glitch or a bug in the software, it may cause the sensor or the valve to malfunction or stop working.

To fix this problem, you may need to reset the faucet. Resetting the faucet will clear any errors or faults in the software and restore the faucet to its default settings.

To reset the faucet, follow these steps:

• Turn off the power to the faucet at the battery box or the AC adapter.
• Wait for 10 seconds and then turn on the power again.
• Test the faucet.

If resetting the faucet does not solve the problem, try contacting Kohler customer service for further assistance.

Why does my touchless faucet click but no water?

If you’re not getting any water from your faucet, listen for a clicking sound from the pilot valve. If you hear it, chances are the issue lies with the solenoid valve membrane. Cleaning or replacing the membrane should resolve the problem.

Why is my touchless faucet light blinking?

When using batteries to power your faucet, a rapid flashing light indicates that the battery is running low. In electronics mode, a blue LED light will turn on for two seconds whenever it’s activated. Additionally, a slow flashing light indicates that the battery power is low.

How do you bypass the sensor on a touchless faucet?

You can deactivate both sensors of your faucet by placing your hands in front of them for 10 seconds until you see a blue light flash twice on the Ready Sensor (front). After that, you can move your hands away and turn off the water. To activate the sensors again, repeat the same steps.

How to Keep Kohler Sensor Faucet in Working Condition?

To prevent your Kohler sensor faucet from having problems in the future, you should follow some basic maintenance tips. Here are some of them:

• Clean the sensors regularly with a soft cloth and mild soap to remove any dirt or grime that may interfere with their function.
• Check the batteries periodically and replace them when they are low or dead.
• Avoid placing any objects near or on the sensors that may block their view or trigger them unintentionally.
• Use only mild cleaners and soft cloths to clean the faucet body and spout. Avoid using abrasive or corrosive substances that may damage the finish or the components of the faucet.
• Follow the manufacturer’s instructions for installation and use of the faucet. Do not attempt to modify or repair the faucet yourself unless you are qualified and have the proper tools.

By following these tips, you can ensure that your Kohler sensor faucet will work smoothly and reliably for a long time.

Conclusion

Kohler sensor faucets are great additions to any kitchen or bathroom. They offer convenience, hygiene, and water efficiency with their touch and touchless features. However, they may also encounter some problems that affect their performance.

If your Kohler sensor faucet is not working properly, don’t panic. By following the Kohler touchless faucet troubleshooting steps mentioned above, you can potentially solve the problem and restore your Kohler sensor faucet to its full functionality.

If none of these steps work, you can contact Kohler customer service for further assistance.

I hope this article has helped you to fix Kohler touchless faucet troubleshooting.